Applies to England, Wales, Scotland, Northern Ireland.
If you are situated outside the UK please contact us and we will arrange the cheapest solution to get your products to you.
Is FREE and will be delivered in 2-4 working days.
Costs £5.45. If you order by 12pm Mon-Fri, your parcel will be received within 48 hours (excluding Sundays). A signature is required. Some parts of the U.K (e.g. Shetland Islands) do not offer next (working) day delivery, so please allow 2-3 working days instead.
Returns and Exchanges
If you are not satisfied with your purchase and would like to return the goods, please contact us to discuss the reason for this. If your refund request is approved, you will be required to return the item to KRATOS Nutrition in its original condition within 14 days of purchase for a replacement, exchange or refund. Please can you also ensure that you include proof of purchase with your item.
If you receive your order and find that it has been damaged, is defective in any way or is not the item which you ordered, we will pay for the collection of the item and arrange a replacement or refund. In the event of this occurring, please contact us and request return instructions.
Please do not return an item without informing us and please ensure that all returned goods are clearly marked with your name and order details.
Our return address is:
KRATOS NUTRITION LTD.
Ty Gawla Bach,
If returning an item to us which we are not liable to collect at our cost (for example if you ordered the wrong flavour etc), we suggest that you retain proof of postage for your own records in the event of the item/s failing to reach us.
Returned products must meet the following criteria to be eligible for a refund:
1. The item must be in resalable condition, unsoiled and with no damage to the container, lid, seal or label.
2. The item must be unopened.
3. The item must be in the original packaging.
4. The item must be returned within 14 days of purchase.
Please contact us if you have any questions or queries regarding your return.
Returns can take between 7-10 business days to receive and process, however, we will do our best to minimize any delay.